Stages & Guarantees
Accountable for Outcomes
What we deliver and what we need from you.
Most MDR providers hand you a contract and a monthly report.
We structure the engagement in stages, with specific guarantees at each level.
If we don’t establish your baseline in the first 30 days, your fee is refunded.
The Framework
What You Get at Each Stage
Stage 1
Visibility: Monitoring and Alert Quality
Foundation: Detection Quality and Baseline Accuracy
Most organizations start here. We reduce noise, verify what’s covered, and establish your security baseline together. Within 30 days, your alerts reflect what actually requires action.
What You GetDetection Guarantee<1% noise escalation rate. Operational baseline in 30 days, or your fee is refunded.
What It RequiresAzure Lighthouse AccessAccess for Sentinel tuning and a 30-day commitment from your team.
Stage 2
Containment: Threat Response
Action: Containment Speed and Configuration Verification
This is where monitoring becomes action. We deploy pre-authorized containment playbooks and verify your configurations haven’t drifted from your approved baseline. Incidents are contained inside your tenant without delays or handoffs.
What You GetContainment GuaranteeEvery containment action documented with scope, entry point, actions taken, and recommended next steps.
What It RequiresContainment AuthorityPre-approved response protocols and Stage 1 baseline completed.
Stage 3
Resilience: Long-Term Risk Reduction
Optimize: Risk Reduction and Cost Optimization
With containment guaranteed, we focus on measurable risk reduction. 30-day cycles drive down technical debt, consolidation roadmaps justify your security spend, and quarterly briefings give leadership board-ready evidence of progress.
What You GetCadence Guarantee30-day critical findings. Monthly ops reports. Quarterly executive maturity briefing.
What It RequiresTeam CommitmentStage 2 complete. Your team commits time to risk reduction work.
How We Deliver
What Makes These Guarantees Possible
What We Do
Coverage Verification
- Verify which devices and applications are sending security data to Sentinel
- Document what’s protected and flag gaps across endpoints, cloud, identity, and email
Alert Tuning
- Analyze existing Sentinel analytics rules through Azure Lighthouse
- Build automated suppression for false positives at the source
- Adjust detection logic based on your team’s input on normal activity
Data Health
- Audit log ingestion paths and Sentinel connector stability
- Flag sources that are disconnected or underreporting before they become a gap
Baseline and Drift Monitoring
- Document your security environment together and establish a versioned baseline
- Scan configurations against that baseline on a regular schedule
- Analysts review drift findings before bringing them to your team
- Weekly drift summary delivered to your team
Threat Hunting
- Automated threat hunting runs on a regular schedule
- Analyst-reviewed findings delivered monthly
- Investigations include vulnerability context so your team understands what made a threat possible
Our Guarantees
Noise Escalation Rate
<1%
Your analysts focus on incidents that require action, not noise.
Operational Baseline
30 days
Guaranteed, or your fee is refunded.
What You Provide
- Azure Lighthouse access for Sentinel tuning
- Incident response point of contact
What We Do
Response Protocol Definition
- Define with your team exactly how we respond to specific threat types before an incident occurs
- Pre-approved protocols mean containment executes immediately inside your tenant without approval delays during an active incident
Control Verification
- Verify MFA enforcement, agent health, and login and access policies match your approved baseline
- Flag control mismatches and work with your team to address them before they become a vulnerability
Automated Containment
- Build Sentinel and Defender playbooks for host isolation and account lockdown inside your tenant
- Test containment playbooks regularly to verify they work as expected
Incident Documentation
- Document every containment action: what was found, how access was gained, what we did, what your team should review
- Include vulnerability context so your team understands what made the incident possible
Our Guarantees
Incident Documentation
Every Incident
Every containment action documented with scope, entry point, actions taken, and recommended next steps.
What You Provide
- Stage 1 baseline completed and verified
- Approved response protocols granting containment authority
- Designated point of contact for post-incident coordination
What We Do
Risk Reduction
- Work with your team to address vulnerability backlogs, misconfigurations, and technical debt on a 30-day schedule
- Document findings addressed each period and provide a clear picture of what remains
Detection Engineering
- Review and improve detection rules on a quarterly schedule
- Rule tuning, coverage validation, and drift analysis included each cycle
Tool Consolidation
- Analyze your current security tools against what your Microsoft licenses already include
- Build a consolidation roadmap with documented savings so your security spend is justified
Our Guarantees
Critical Findings
30 days
Addressed on a 30-day schedule. Documented each period.
Executive Reporting
Quarterly
Maturity briefing with trend analysis and recommendations.
Operational Reports
Monthly
What was addressed, what changed, and what’s next.
What You Provide
- Stage 2 completed
- Your team commits time to work with ours on risk reduction
What Our Customers Say
“Accelerynt has done an outstanding job of bringing talent to the table that has decreased our need to rely on large consulting firms for guidance.”
VP and Chief Information Officer, Global Medical Device Company
“Personal care. Our support issues are heard and worked thoroughly. We were provided options to our issues and not simply sold the newest product with the highest margin.”
Director of Corporate Security and Compliance, Technology
Let’s Talk About Your Environment
In 30 minutes, we’ll confirm where your environment stands and map the first 30 days, together.
FAQ
Frequently Asked Questions
At Stage 1, your team provides Azure Lighthouse access and works with ours for 30 days to establish your baseline. At Stage 2, your team approves response protocols that grant our team containment authority. At Stage 3, your team commits time to work with ours on risk reduction. Each stage has defined requirements. We review them with your team before the engagement begins.
Before Stage 2 begins, your team and ours agree on specific threat types that authorize our team to act immediately without waiting for approval. For example: if a host is confirmed compromised, we isolate it. That pre-authorization is what allows our team to contain an incident without waiting for approval. You define the scope. We operate within it.
Yes. The guarantee timelines are floors, not ceilings. How fast you move depends on the complexity of your environment and your team’s availability. Most organizations move faster when their team is engaged in the process.
Our detection rules map to MITRE ATT&CK techniques, and our work supports monitoring and incident response requirements for NIST CSF, HIPAA, and SOC 2. Compliance is broader than MDR, but we provide the documented evidence auditors look for in detection, response, and configuration management.
Let’s Talk
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