Accelerynt IT Operations Security Audit
Your Vendors Have Access.
Are They Following Your Controls?
Test if outsourced IT follows your security protocols. Six weeks. Controlled testing. Backed by our Two Actionable Risks Guarantee.
Backed by Our Accelerynt Guarantee
The Problem
The Gap Between Contracts and Reality
Third-party risk management gaps, untested controls, and vendor compliance questions slow your operations.
Unverified Controls
Contracts and SLAs define your security requirements, but no testing confirms that outsourced teams follow your protocols when they reset credentials or use privileged access.
Operational Risk
Too many handoffs. Too many unknowns. Too many escalations. Result: slower changes, longer incidents, team frustration.
Insecure Processes
Outsourced teams follow standard procedures that may expose credentials, grant unauthorized access, or create unnecessary risk through poor security practices.
Common Failure Points
- Help desks reset passwords without verification (Clorox lawsuit: $380M for this exact failure)
- SOCs miss critical alerts and don’t follow your escalation protocols
- Cloud teams make unauthorized production changes without approval workflows
- Callback procedures exist on paper but aren’t followed in practice
- Outsourced operations teams are following processes that expose your company to risk
Quick Self-Assessment
If you answer yes to three or more, this audit delivers immediate value:
- Do you outsource help desk, SOC, or cloud operations to third-party providers?
- Do providers have the ability to reset credentials or grant access without oversight?
- Would a provider failure damage your reputation or trigger liability?
- Have providers been with you 2+ years without vendor security validation?
- Do outsourced teams have production or privileged access?
- Are you considering replacing or renegotiating provider contracts?
Testing Methodology
How Providers Actually Fail
Social Engineering
- Password reset attempts
- MFA bypass requests
- Executive impersonation
- After-hours emergencies
Technical Controls
- Unauthorized changes
- Privilege escalation
- Data access requests
- Incident response paths
Process Validation
- Callback procedures
- Identity verification
- Escalation protocols
- Audit trail integrity
Timeline
From Trust to Verification in 6 Weeks
Systematic validation with audit-ready documentation
Week 1–2
Discovery & Mapping
Document all outsourced functions. Review contracts and SLAs. Identify control requirements.
Week 3–4
Controlled Testing
Execute vendor risk assessment tests. Document provider responses. Gather evidence of risk.
Week 5–6
Analysis & Roadmap
Quantify liability exposure. Build remediation plan. Prepare executive reporting.
What You Get
Documented evidence of how your providers actually perform.
Provider Inventory & Risk Map
Outsourced functions documented with access levels and critical dependencies
Technical Control Validation
Documented proof of adherence to your protocols
90-Day Remediation Roadmap
Prioritized actions for technical fixes and contract improvements
Liability & Risk Analysis
Quantified exposure with business impact and implications
Executive Briefing Package
Board-ready presentation with findings, risks, and recommended actions
FAQ
Frequently Asked Questions
How long does the IT Operations Security Audit take?
Six weeks. Weeks one and two cover discovery and mapping, weeks three and four cover controlled testing, and weeks five and six cover analysis, the remediation plan, and executive reporting.
Which outsourced functions does it cover?
Help desk, SOC, and cloud operations run by third-party providers.
What do you test?
We test across three areas:
- Social engineering: password reset attempts, MFA bypass requests, executive impersonation, and after-hours emergencies.
- Technical controls: unauthorized changes, privilege escalation, data access requests, and incident response paths.
- Process validation: callback procedures, identity verification, escalation protocols, and audit trail integrity.
What do we receive?
A provider inventory and risk map, technical control validation documenting adherence to your protocols, a 90-day remediation roadmap covering technical fixes and contract improvements, a liability and risk analysis, and an executive briefing package.
What does the guarantee cover?
If we do not identify and document at least two actionable risks, we refund the entire fee.
How do we know if the audit is a fit?
The audit delivers immediate value if three or more of these apply:
- You outsource help desk, SOC, or cloud operations.
- Providers can reset credentials or grant access without oversight.
- A provider failure would damage your reputation or trigger liability.
- Providers have been with you two or more years without security validation.
- Outsourced teams have production or privileged access.
- You are considering replacing or renegotiating provider contracts.
Ready to Document What’s Really Happening?
The Accelerynt Guarantee: if we don’t identify and document at least two actionable risks, we refund the entire fee.
Let’s Talk
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