Managed Detection and Response FAQs

MDR is a security service where expert operators monitor, investigate, and respond to threats in your environment 24/7. With Accelerynt, that team works inside your existing Microsoft tools, hunts for hidden threats, and contains attacks before they cause damage.

It can do the job of one, with 24/7 coverage and no need to build your own SOC. MDR and SOC as a Service still serve different functions. SOC as a Service provides operational coverage, including monitoring, SIEM management, configuration governance, and compliance reporting. MDR adds proactive threat hunting and incident investigation, with rapid containment when a threat is confirmed. With Accelerynt, MDR also includes finding and fixing configuration gaps and working inside your own tools. We offer both services separately.

We operate inside your Microsoft tenant through Azure Lighthouse, with no agents and no separate platform. Your data stays in your tenant, and you see everything we do. Every detection rule and playbook we build is yours. We also verify your configurations against the baseline we establish with your team, and when something drifts, we find it and work with your team to fix it.

Yes. We work inside the Microsoft tools you already own, with no agents and no separate platform. Our technology partners, including Edgescan, Fortinet, Mimecast, and Zscaler, are integrated with the Microsoft environment.

MDR pricing varies by environment size, coverage scope, and service level. Accelerynt provides predictable pricing with no hidden costs. We also show you where other security tools overlap with what your Microsoft licenses already include, so you can decide what to keep.

Defender and Sentinel generate alerts, enforce policies, and collect telemetry. Our team investigates those alerts, tunes the rules, hunts for threats the rules miss, and responds when something is found. We provide the human expertise inside your existing tools.

Yes. Our team works inside your own Sentinel workspace through Azure Lighthouse, and your security team controls the permissions and can adjust them at any time. Detection rules, playbooks, and configurations live in your workspace, and your team has full access to everything in it, including every rule we build. Your team can write its own rules alongside ours, and we adjust our detection logic based on what your team knows about normal activity in your environment.

Yes. We work inside your Sentinel workspace, so you see everything we see. Detection rules, tuning changes, and response actions are all visible in your own tenant. Our playbooks are published on GitHub.

Azure Lighthouse is a secure management layer built into Microsoft Azure that allows our team to operate in your environment without possessing your credentials. Your security team defines the permission scope during onboarding and can review, adjust, or revoke access at any time. All actions taken through Lighthouse are logged in your tenant’s activity records. For how both teams work in the same tenant day to day, see how we work together.

We commit to detection within 30 minutes. For threat types your team pre-approves, we contain the threat within minutes inside your tenant. Customers with approved response protocols also get a contractual containment time, as set out on our Stages and Guarantees page.

We contain them. Before Stage 2 begins, your team and ours agree on the threat types that authorize us to act without waiting for approval, such as isolating a host that is confirmed compromised. You define that scope, and we operate within it. Every action is documented with what was found, how access was gained, what we did, and what your team should review.

We tune your Sentinel analytics rules with your team’s input on normal activity and build automated suppression for false positives at the source. Our published commitment is a noise escalation rate under 1%, so your analysts focus on incidents that need action.

Executives receive a quarterly briefing written for leadership, backed by monthly reports on what was addressed and what changed.

At Stage 1, your team provides Azure Lighthouse access and works with ours for 30 days to establish your baseline. At Stage 2, your team approves response protocols that grant our team containment authority. At Stage 3, your team commits time to work with ours on risk reduction. Each stage has defined requirements. We review them with your team before the engagement begins. MDR stages and guarantees covers each stage in detail.

Yes. The guarantee timelines mark the latest point for each stage. How fast you move depends on the complexity of your environment and your team’s availability.

Our detection rules map to MITRE ATT&CK techniques, and our work supports the monitoring and incident response requirements in NIST CSF, HIPAA, and SOC 2. Audit evidence mapped to NIST CSF, HIPAA, SOC 2, and MITRE ATT&CK is included with the service.