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IT Operations Security Audit

Accelerynt IT Operations Security Audit

Your Vendors Have Access. Are They Following Your Controls?

Test if outsourced IT follows your security protocols. Six weeks. Controlled testing. Backed by our Two Vulnerabilities Guarantee.

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The Gap Between Contracts and Reality

Third-party risk management gaps, untested controls, and vendor compliance questions slow your operations.

Unverified Controls

Providers pass SOC 2 for their processes, not yours. We test the specifics: password reset procedures, MFA enforcement, production access controls.

Operational Friction

Too many handoffs. Too many unknowns. Too many escalations. Result: slower changes, longer incidents, team frustration.

Liability Exposure

Legal precedent is clear: organizations retain liability for outsourced failures. Contracts rarely transfer meaningful risk for vendor accountability.

Common Failure Points

  • Help desks reset passwords without verification (Clorox lawsuit: $380M for this exact failure)
  • SOCs miss critical alerts and don’t follow your escalation protocols
  • Cloud teams make unauthorized production changes without approval workflows
  • Callback procedures exist on paper but aren’t followed in practice
  • Outsourced operations teams are following processes that expose your company to risk

Quick Self-Assessment

If you answer yes to three or more, this audit delivers immediate value:

Do you outsource help desk, SOC, or cloud operations to third-party providers?
Have providers been with you 2+ years without vendor security validation?
Do providers have the ability to reset credentials or grant access without oversight?
Do outsourced teams have production or privileged access?
Would a provider failure damage your reputation or trigger liability?
Are you considering replacing or renegotiating provider contracts?

Testing Methodology

How Providers Actually Fail

Social Engineering

  • Password reset attempts
  • MFA bypass requests
  • Executive impersonation
  • After-hours emergencies

Technical Controls

  • Unauthorized changes
  • Privilege escalation
  • Data access requests
  • Incident response paths

Process Validation

  • Callback procedures
  • Identity verification
  • Escalation protocols
  • Audit trail integrity

From Trust to Verification in 6 Weeks

Systematic validation with audit-ready documentation

Week 1-2

Discovery & Mapping

Document all outsourced functions. Review contracts and SLAs. Identify control requirements.

Week 3-4

Controlled Testing

Execute vendor risk assessment tests. Document provider responses. Gather evidence of risk.

Week 5-6

Analysis & Roadmap

Quantify liability exposure. Build remediation plan. Prepare executive reporting.

What You Get

Everything needed to optimize spend and prove value

Provider Inventory & Risk Map

Outsourced functions documented with access levels and critical dependencies

Social Engineering Test Results

Real evidence of how providers respond to password resets and access requests

Technical Control Validation

Documented proof of adherence to your protocols

Liability & Risk Analysis

Quantified exposure with business impact and implications

90-Day Remediation Roadmap

Prioritized actions for technical fixes and contract improvements

Executive Briefing Package

Board-ready presentation with findings, risks, and recommended actions

Ready to Prove Document What’s Really Happening?

The Accelerynt Guarantee: If we don’t identify and document at least two
actionable risks with remediation recommendations, we refund the fee.